User Research

Tags: #<Tag:0x00007f84fec92950> #<Tag:0x00007f84fec92798> #<Tag:0x00007f84fec92658>

(The People's Roadmap Moderator) #1

User Research emerged as a Smarter Communities topic area at The People’s Roadmap Workshop – Manhattan Edition (December 7, 2017). Use this thread to continue that discussion!

Community thoughts about Desired Future State

  • Conduct (digital) community needs assessments to identify priorities
  • Heavy and inclusive research before, during, and after tech interventions
  • Process/tool for residents to share input with city
  • Preferences of public spaces
  • Needs in the community and suggested solutions
  • Make the community boards more accessible for busy people
  • Design, build, and research with, not for, communities