Create Digital Citizen User Testing and Education Groups

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(The People's Roadmap Moderator) #1

Government’s public-facing web tools should be tested by the people. Similar to programs currently developed by Smart Chicago Collaborative and LISC Chicago, this program would enlist citizens to test government public-facing web tools and learn to be digitally literate. This program would reorient programs, like NYCHA’s A.T.T.A.I.N. and BTOP programs, to focus on structured engagement that 1) connects residents to the internet, 2) promotes use of open and free tools, and 3) develops neighborhood-driven requests, technology needs, and/or new data sets.