Check out DoITT's Strategic Plan

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Some things that stood out for me as I read the Plan:


Objective 4: Identify more effective development methodologies to produce better products

Technological solutions are most effective if they are developed around the people who use that
technology. DoITT will take advantage of its technology expertise to explore new and improved ways
of building applications more quickly and cost-effectively, whether that means developing a humancentered
design approach, integrating more prototyping, or eliminating unnecessary processes for
certain application builds. In the end, the solutions developed should get to customers faster and be
used more effectively, leading to cost savings down the road.

  • Human-Centered Design (HCD) Offering – develop a full-service HCD offering, which
    centers technology design on the needs of human end-users, by expanding HCD workshops
    and providing physical space for staff collaboration  (Yay!!!) 
  • Integrate Prototyping Processes – incorporate prototyping tools and methodologies into the
    design cycle, provide prototypes more widely to project stakeholders, and better integrate user
    testing into new and existing processes  (Agile!) 
  • Build On the Lightning Track (BOLT) – implement an expedited process with dedicated
    resources to deliver lighter-weight, non-mission critical applications faster  (Lightning Fast! :smile:


Objective 3: Facilitate collaboration among City agencies to share information and best practices

Agencies, regardless of size and scope, benefit from sharing best practices and experiences.
DoITT strives to expand and improve its role as key facilitator to promote interagency
communication, aggregate and share technology expertise, and connect agencies to each other
on Citywide initiatives that would benefit from shared technologies and data.

  • NYC IT Community Forums – build upon forum series to share knowledge and best practices
    on targeted technology topics, leveraging the expertise and experience of technologists across
    City agencies to facilitate interagency engagement
  • Source Code Collaboration – leverage GitHub to promote collaborative code development
    within DoITT, among agencies, and with the public, supporting a more open and engaging
    government  (Woohoo!) 
  • Support Interagency Data Sharing – sustain and enhance data sharing programs and
    projects across City agencies through the upgrade of foundational DataShare hardware and
    software, and through participation in related strategic projects  (APIs? dogfooding?) 
  • Technology Reference Model – improve communication regarding products and tools that
    DoITT prefers, supports, considers emerging, or plans to sunset in order to guide agencies and
    promote cost-efficient technology solutions  (open-source?) 


Objective 2: Promote the participation of Minority- and Women Owned Business Enterprises (M/WBE) and small businesses to broaden and diversify the pool of DoITT vendors

It is DoITT’s priority to ensure that the City gets the best value in its contracts by drawing from the
broadest pool of talent. This encompasses consultants, businesses, and non-profits that have
competitive services but may face difficulty navigating the procurement process. DoITT seeks to
level the playing field for a more diverse pool of vendors and expand its commitment to the M/WBE
program and accessibility to small, emerging businesses.  (Double Woohoo!!!) 

  • Expand Leadership Structure for M/WBE Participation – establish a management-level
    task force to drive M/WBE planning and accountability and work with SBS to continue to plan
    and host vendor workshops to encourage subcontracting with M/WBEs, focus on efforts
    to enforce M/WBE subcontracting goals, and increase outreach and networking sessions
    designed to reach M/WBEs and encourage their participation in City contracting opportunities


Objective 1: Make City data and services more accessible and transparent through technology

New York City has led the way on open data, with Local Law 11 of 2012 among the first and most
comprehensive open data laws in the country. In building upon this work, DoITT recognizes that
true engagement and transparency involves not just releasing data, but expanding opportunities for
open collaboration on broad City topics. DoITT will support the City’s effort to empower agencies
to engage the public as inclusively as possible, while also providing the public with the tools to fully
participate in driving a data-informed City.

  • Open Data – work with the Mayor’s Office of Data Analytics (MODA) and City agencies to
    ensure that data is not just available, but part of a strategy to problem-solve collaboratively with
    civic and advocacy groups, academic institutions, and the general public
    to participate in and
    improve government

Additional great reporting on the plan by @mirandan247